We'll make it right

Request a Refund

Sorry a machine gave you trouble. Fill this out and we'll get your refund sorted — it only takes a minute.

Please enter your name.
So we can reach you
Please enter a valid email.
Optional
Please check the phone number.
Please choose a location.
On the machine, if you can find it
Dollar amount
$
Please enter the amount.
A quick description helps us sort it fast
Please tell us what happened.
Your details go straight to the Parvich Laundry team and are only used to process your refund. We typically respond within 1–2 business days.

Thanks — we've got it!

Your refund request is on its way to the Parvich Laundry team. We'll be in touch within 1–2 business days.

Keep any receipt or photo handy in case we need it.

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